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How to Pay Your Bill

You can pay your 泫圖弝け of Utah 泫圖弝け bill several ways:

  • Online through
  • Online through our , if you don't have a MyChart account
  • By phone
  • By mail
  • At any clinic at time of service

We accept all major credit cards. Please pay over the phone or online to use a credit card.

INFORMACIN EN ESPAOL

Pay Your Bill Online

to pay your bill online.

No MyChart Account? That's okay. You can pay your bill online using our .

Pay Your Bill Over the Phone

Call 801-587-6303 or 1-800-862-4937

You can talk to a representative on the phone:
MonFri, 9 am5 pm

Pay Your Bill By Mail

You may mail a check to the following address:

U of U Hospital
Self-Pay Billing Office
PO Box 841482
Los Angeles, CA 90084-1482

Paperless Billing Available

We automatically enroll everyone who has a MyChart account in paperless billing. This means you'll receive your bills through MyChart. You will no longer receive a paper bill. Paperless billing has many benefits: 

  • Convenient
  • Eco-friendly
  • More secure than paper options 

You will receive notice of new bills through email and the MyChart mobile app. to receive timely notices.

INSTRUCTIONS TO OPT OUT OF PAPERLESS BILLING

  1. .
  2. Find the Billing section on the MyChart website and mobile app. 
    1. Website: Click "Menu" in the upper lefthand corner of your screen. Scroll down to the Billing section. Select "View & Pay My Bill".
    2. Mobile App: Tap the blue menu square in the upper lefthand corner. Scroll down to the Billing section. Select "View & Pay My Bill".
  3. Scroll to the bottom of the screen below the account boxes. You will see this statement: If you would like to receive paper statements, you may cancel paperless billing.
  4. Click or tap "Cancel paperless billing".
  5. Confirm your preferences:
    1. Website: Click "Receive paper statements."
    2. Mobile App: Tap "Cancel paperless."

Note: Try again in 24 hours if you don't see the opt-out buttons. It may take a day or two to see this option if you have a new MyChart account.

Questions About Paperless Billing?

Contact patient billing at 801-587-6303 to learn more about MyChart paperless billing.

Using MyChart Bill Pay

You can use MyChart for several billing services: 

  • Enroll in automatic payments 
  • Access current and past billing statements 

Enroll in Automatic Payments

Follow these steps to enroll in automatic payments: 

  1. Find the billing section: 
    1. Website: Click Menu in the upperleft corner of the screen. Scroll down to the Billing section. Select View & Pay My Bill.
    2. Mobile App: Tap the blue menu square in the upper lefthand corner. Scroll down to the Billing section. Tap View & Pay My Bill.
  2. You will see a list of accounts youre responsible for. 
  3. Accounts with an outstanding balance will show a Set Up Payment Plan button. This button is under the Amount Due column. Click this button. This button will only appear if your account qualifies for a payment plan.
  4. You will respond to a few prompts: 
    1. The amount you want to pay each month 
    2. The day of the month you want to make a payment 
    3. Payment method, such as your credit card details 
  5. Select Save Payment Method. Click Continue.
  6. You will see a confirmation page outlining your payment details. Select Start Plan to finish enrollment. 
Pay Your Bill Online

Accessing Current & Past Billing Statements

You can also access current and past billing statements in MyChart: 

  1. .
  2. Find the Billing section: 
    1. Website: Click Menu in the upperleft corner of the screen. Scroll down to the Billing section. Select View & Pay My Bill.
    2. Mobile App: Tap the blue menu square in the upper lefthand corner. Scroll down to the Billing section. Tap View & Pay My Bill.
  3. You will see a list of accounts youre responsible for.
  4. Click View Balance Details for the account you want to view. 
  5. Find the Statements/Letters section: 
    1. Website: You will see a tab labeled Statements/Letters. This tab shows all statements by date. Click the envelope icon for the statement date you want to view. 
    2. Mobile App: The tab wont say Statements/Letters until you hover over it. Its the fourth tab with an icon of green and blue word bubbles. Click the envelope icon for the statement date you want to view. 
  6. If you are using the website, your computer will prompt you to open or save a PDF statement. Click Open to view, print, or save the statement. The mobile app will not allow you to view, print, or save your statement as a PDF.
How to Read Your Billing Statement

Questions About Your Bill?

The U of U 泫圖弝け billing office provides several services: 

Please email your billing questions to patientbilling@hsc.utah.edu

    Your bill will arrive at different times depending on your insurance: 

    • Youll receive your bill after your insurance processes your claim if you have insurance. 
    • Youll receive your bill about 30 days after your visit if you dont have insurance. 

    Youll receive three statements to settle your balance. Your account will be transferred to collections if you dont pay in full or make a payment arrangement with our billing office. 

    You can sign up for electronic statements through . Contact us if you need assistance at 801-587-6303 or 1-800-862-4937.

    You'll know we have billed your insurance company when you receive your bill. You will see an insurance payment on your billing statement.

    You may pay a deposit or copayment at your visit. A copayment is a set fee you pay for health care services. The amount you pay depends on your insurance coverage. 

    You will pay your copayment and deductible, if applicable, at your visit. A deductible is the amount you pay before your health plan pays.

    Please bring your current insurance card or information to your appointment. This will help us bill your insurance.

    Financial Assistance: What If I Can't Pay My Bill?

    We offer payment plans for patients who have trouble paying the full balance. Please visit MyChart or contact our patient billing office at 801-587-6303.

    You may be eligible for financial assistance if youre experiencing financial hardship. Please submit an application and include the following documents: 

    • Copies of paycheck stubs or other income from the past two months 
    • Current bank statement copy
    • Copy of last years tax return 
    • Letter explaining your current financial status 

    Check Your Medicaid Eligibility

    See if You Are Eligible

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    Estimate Your Out-Of-Pocket Costs

    泫圖弝け of Utah 泫圖弝け has developed a tool that helps you compare and calculate how much you'll pay out-of-pocket for health care services and procedures.

    Don't Have a MyChart Account?

    Use our online tool to get an estimate.

    Have a MyChart Account?

    MyChart can help you estimate costs using your insurance information.

    Need Assistance?

    Call a financial advocate at 801-581-2957