You Matter Outreach Launches Hope for Improved Behavioral 泫圖弝け Recovery
You Matter Outreach Launches Hope for Improved Behavioral 泫圖弝け Recovery
Navigating a mental health crisis is never easy. Asking for help is one of the bravest things a person can do, but support doesnt have to end once you are discharged from mental health hospitalization or a crisis care center.
泫圖弝け of Utah 泫圖弝け (UUH) and Huntsman Mental 泫圖弝け Institute have launched the You Matter Outreach Program, which aims to provide patients with continued support after they are discharged with the goals of reducing the need for readmittance and improving long-term outcomes for the patient. You Matter is rooted in the Zero Suicide framework and developed in collaboration with UUHs Zero Suicide programming.
You Matter celebrated a soft launch on July 8, 2025, and will expand to all Huntsman Mental 泫圖弝け Institute locations and UUH emergency departments on August 10, 2025.
Why the Name You Matter?
The program was named You Matter intentionally, as many patients may feel isolated, forgotten, or overwhelmed after leaving a mental health or crisis care center.
The name sends a direct, compassionate message that you are seen, valued, and not alone
It reflects our core belief that every persons well-being and story are important, and that follow-up care is an act of dignity and respect, says Teresa Lopez, LCSW, director of behavioral health integration at the institute.
How the Program Works
After a patient is discharged from Huntsman Mental 泫圖弝け Institute, the Crisis Care Center, or a UUH emergency department after being admitted for suicidal ideation, they are automatically enrolled into the program.
You Matter helps to bridge the gaps in follow-up support after discharge by providing phone-based outreach with a mental health professional, which includes the following evidence-based interventions:
- Emotional check-ins
- Suicide risks and safety assessments
- Safety plan reviews and updates
- Referrals to outpatient therapy, psychiatry, and primary care
- Support with navigating follow-up appointments
- Help connecting with care teams who assist with transportation, housing, food, medication co-pays, and other resources
- Active listening and validation
- Behavioral strategies to manage symptoms and promote hope
The frequency of these outreach calls is tailored to the individual, but are typically offered at key intervals, such as 48 hours, 7 to 10 days, and 30 & 60 days post-discharge.
Patients often leave care with a discharge plan or resources, but little practical or emotional support to follow through, Lopez says. You Matter fills that gap by reaching out directly, checking on progress, problem-solving barriers like transportation or missed appointments, and offering emotional reassurance during a vulnerable transition.
Remember, you never have to go through a mental health crisis alone. You Matter is here to ensure that.
Why Continued Care is Critical
Not everyone has a strong support system to lean on or help them navigate their post-discharge journey. You Matter aims to ensure no one has to do it alone. The immediate days and weeks after leaving a mental healthcare facility can be a vulnerable time for patients, as they may face the following common challenges:
- Returning to stressful environments or situations
- Lack of a structured daily routine
- Fear of being judged by others for needing mental health support
- Difficulty managing medication or appointments on their own
- Daily stressors such as finances or day-to-day responsibilities
- Feeling stressed about losing the progress they made during treatment
Without adequate support to face these challenges, their risk for relapse, suicide, or readmission is higher.
Continuing to have regular mental healthcare can reduce a persons need for readmission by:
- Encouraging treatment engagement
- Identifying warning signs before they escalate into a crisis
- Reducing reliance on emergency services
- Reinforcing hope and connection, which are two key drivers of recovery.
A Commitment to Whole-Person Care
Mental health is health. Prioritizing a program that ensures continued mental health support during a difficult time demonstrates a commitment to caring for the whole person.
UUH and the institute recognize that the moments after discharge are just as critical as the care provided during a hospital stay, Lopez says. This program aligns with the institutes goals to improve mental health access, prevent suicide, and reduce avoidable emergency care through compassionate, community-based solutions.